Last month I talked about ‘creative dissatisfaction’ and it being a driver of positive improvement.  Does improvement necessarily need to be a binary choice of “Out with the old and in with the new” or is a more subtle approach required?   The need to grow revenues so often drives a company to...

Coming back to work in the New Year it’s impossible not to feel that it’s time for a new start.    We’ve just had a break and time to reflect – and it’s natural to look back at the last 12 months.    How many of us, our friends and colleagues...