“Knowing me, knowing you” – creating the strategies for successful supplier relationships. Every successful business has its specialties, the things it does best. They are a function of their people, their knowledge, their technology and their processes. But no business is best at everything, which is why it has...

Is procurement about putting dogma before dynamism? There are perceptions that procurement is process and compliance driven,  slow to respond to change, and too rigid in its approach to allow innovation. CIPS, the Chartered Institute of Procurement and Supply, reports on research findings from eprocurement specialists Wax Digital showing...

In scientific terms, a black box is a device, or a system, with inputs and outputs, but where its internal workings are concealed. It shouldn’t be, but for some businesses, the procurement process is like a black box: they know they need to select suppliers, so they feed their...

Compliance is demanding on small businesses. The onus is on them to clearly demonstrate that they are working to the correct guidelines around such issues as slavery and human trafficking, health and safety, anti-corruption and information security. This feels like a lot of red tape, and it might seem...

Bad reputations can be costly, and businesses are waking up to the importance of reputation management.

What is the price of trust to your reputation and your brand? Put it another way, what is the cost of the loss of trust to a business?